Privacy & KVKK
Privacy Policy & KVKK Notice
The privacy of your data is our priority. This text explains how your personal and health data is processed.
Last updated: July 2026 · Version 0.1 (draft)
1. Data Controller
Şifa.Net (the "App") processes your personal data as a data controller under Law No. 6698 on the Protection of Personal Data ("KVKK"). The controller's legal title, address and contact details will be added to this section updates and changes.
2. Personal Data We Process
- Identity and contact data: name, email, phone number.
- Account and role data: user role (patient, caregiver, family member, health professional).
- Special category health data: medication use, dementia stage, behavior and mood logs, care journal, sleep and nutrition information.
- Usage data: notification preferences, in-app interactions.
- Location data (optional): only for emergency and safe-zone features, with your explicit consent.
3. Purposes of Processing
- To provide care tracking, medication reminders and reporting services
- To enable coordination between family members and caregivers
- To send emergency notifications and safe-zone alerts
- To improve service quality and fulfill legal obligations
4. Legal Basis and Explicit Consent
Special category data such as your health data is, as a rule, processed based on your explicit consent under Article 6 of KVKK. You may withdraw your consent at any time. Other personal data may rely on legal grounds such as performance of a contract, legitimate interest and legal obligation.
5. Data Security
User data is stored encrypted. Access rights are limited on a role basis, and technical and administrative measures are taken to protect the confidentiality of health data. Your data is never sold to third parties for commercial purposes.
6. Data Transfers
Your data may be transferred only when necessary to provide the service (e.g. notification and hosting providers) and in compliance with the law.
7. Retention Period
Your personal data is retained for as long as the processing purpose requires and for the periods stipulated by relevant legislation; at the end of the period it is deleted, destroyed or anonymized.
8. Your Rights (KVKK Art. 11)
Under KVKK you have the right to learn whether your data is processed, request information, request correction or deletion, object to processing and request compensation for damages. You can submit your requests to info@sifa.net.tr.
9. Cookies
Our website may use a limited amount of local storage/cookies for core functionality and to remember your language preference.
10. Contact
For all questions regarding privacy and data processing: info@sifa.net.tr